Committee on Knowledge Management MID-YEAR MEETING

December 9, 2020 3:30-5:00 p.m. ET

(Immediately after the CKM Webinar: “Knowledge Management Lessons Learned”)
Please register here: 

CKM Mid-Year Meeting Agenda – An Action Strategy for Knowledge Management

Virtual Committee Sessions in 2020 – (See below for session-specific registration information)

June 9, 2020 – “The KM Journey: Where are you on the path? People, process, technology and information 2:00p.m.-3:30p.m.

Webinar Handouts:

The KM Journey – Maureen Hammer Presentation
The KM Journey – Maureen Hammer Session Video
The KM Journey – Job Aid
KM Journey Example Plan – Job Aid

June 10, 2020 – Committee Business Meeting – Advancing the KM Journey 2:00p.m.-3:30p.m.

Business Meeting Handouts:

August 12 – Webinar: Building a Business Case for Knowledge Management – Wednesday, August 12, 2020 2:00 p.m. – 3:30 p.m. EDT.

Building a Business Case for Knowledge Management Webinar PowerPoint
Building a Business Case for Knowledge Management – Session Video

October 14 – CKM Webinar: Establishing a Community of Practice & Information Sharing on Oct 14, 2020 2:00 p.m. EDT.

AASHTO COP Webinar PowerPoint
Community of Practice Job Aid

Future Sessions – Registration below each session

December 9 – CKM Webinar: Knowledge Management Lessons Learned / Panel Session on Dec 9, 2020 2:00 PM EDT at:

Register here

Welcome to the Committee on Knowledge Management. On this site, you’ll find information and resources for knowledge management from transportation professionals in the state DOTs, and elsewhere in the transportation community.

DOTs have been facing workforce challenges over the past decade, related to the large wave of retirements. Knowledge Management (KM) practices can help DOTs proactively manage workforce transitions as senior employees retire and mid-level employees move on to other opportunities.  KM can also be used to minimize the consequences of losing an employee with mission-critical knowledge such as a veteran chief financial officer or chief engineer.

So, what is Knowledge Management?  Knowledge Management is an umbrella term for a variety of techniques for building, leveraging and sustaining the know-how and experience of an organization’s employees and partners to carry out its mission in an intelligent manner.  KM is not a content repository.  Technology should not be the driver of KM. The terms “knowledge” and “information” are often used interchangeably, but they are not the same. The term “knowledge” is used to refer to what exists inside the human brain – as opposed to “information” which can be represented on paper. Knowledge is built over time through education, work experience, and interactions.  It enables people to make good decisions and act in an effective manner.

To have an effective KM program, one should first look at people and process elements and then identify a limited number of technology strategies needed to support these other elements. KM includes a range of simple and relatively low-cost actions that DOT executives can consider for reducing risks, leveraging available opportunities for innovation, and ensuring that what employees have learned during their careers is shared with newer employees.

This site will offer you a wealth of resources to carry you through your KM journey.

New Item Alert:  

KM white paper – AASHTO 2019 

The Transportation Curriculum Coordination Council (TC3) is looking for training orphans. An orphan is a training course that has no home – or will soon have no home.  Projects sunset, web domains expire, experts move on, and committees realign.  When that happens, good training materials are lost.  If you think your group has a training orphan, then please contact the TC3 Program Manager Glenn Page, or our Partner Outreach Subcommittee Chair, Chris Young to start a conversation.

Chair: Victoria Sheehan, NH
Vice-Chair: Leni Oman, WA
Staff Liaison: King W. Gee, AASHTO