Knowledge Management (KM) Resources


TRB Cooperative Research Reports

NCHRP Synthesis 365—Preserving and Using Institutional Memory through Knowledge Management Practices
NCHRP Report 813—A Guide to Agency-Wide Knowledge Management for State DOTs
TCRP Report 194—Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies
NCHRP Report 867 – Keeping What You Paid For—Retaining Essential Consultant-Developed Knowledge Within DOTs
US Domestic Scan Program—Advances in Transportation Agency Knowledge Management

State DOT Reports

CalTrans Knowledge Transfer Guidebook

New Hampshire Knowledge Management & Transfer Model {Techniques and Forms}

This document is intended to help state agencies retain critical organizational knowledge. The goal of Knowledge Management is not to capture all knowledge, but rather manage the knowledge that is most important to the organization. It involves applying the collective knowledge and abilities of the entire workforce to achieve specific organizational objectives.

Clicking on this link will download the document

Virginia DOT KM Toolkit:

West Virginia DOT KM Instructor Guide:

West Virginia DOT Participant Guide:

Links to Other Resources:

Brass Tacks of Knowledge Management Resource Page (two-part webinar on KM and other resources)–

TRB Task Force on Knowledge Management—

Federal Knowledge Management Working Group–

National Transportation Library–

National Transportation Knowledge Network (NTKN)–

Trac and Rides–